Our services
We offer a comprehensive selection of service designed to meet your companies needs:
- Service (Salesforce, Zendesk, Freshdesk, Zoho, HubSpot) adoption, onboarding, and scaling
- Fully customizable implementation strategy
- API integrations
- Front- and back-end portal solutions - SaaS and API integrations
- Establishing multi and Omni channel support touchpoint's (phone, live chat, email, SMS).
- Building and deploying Chat Bot systems
- Creating internal knowledge based systems
- Building and deploying virtual workforces using the latest Large Language Models (LLM's) and your internal database systems (Customized GPT's, and AI agents capable of augmenting tier 1 support teams
- Integrating AI solutions: Salesforce: Agentforce/Einstein, Microsoft Copilot , Glean.AI, Kore.Ai.XO, Google-Dialogflow CX, and more)